TELEPHONE ANSWERING SERVICES

Federal spending on Telephone Answering Services (NAICS 561421) reached over $79.4 million in FY24. This category encompasses diverse services for managing incoming calls, routing messages, and providing essential customer support for government operations. While 61 unique vendors competed for 141 contracts, a surprising fact is that only nine federal agencies accounted for this entire market. Firms like Onyx Government Services LLC and Eidos Technologies LLC are among those contributing to this significant sector.

NAICS

561421

Contracts

413

Vendors

120

Agencies

16