OBSIDIAN GLOBAL, LLC

THE PURPOSE OF THIS CALL ORDER IS TO PROVIDE CYBERSECURITY SUPPORT SERVICES TO THE OPERATIONS OF FSA'S ENTERPRISE CYBERSECURITY GROUP (ECG).

THE CONTRACTOR SHALL EXECUTE, DELIVER, AND DEPLOY SCHEDULED SOFTWARE BUILDS AND RELEASES, ALONG WITH NECESSARY SERVICE PACKS REQUIRED TO MAINTAIN MISSION AND SERVICE DELIVERY OPERATIONAL SUITABILITY.

THE SCOPE OF WORK INCLUDES HELPDESK SUPPORT TO BESPIN, SERVING BOTH LOCAL AND REMOTE TEAMS DURING NORMAL WORK HOURS PROVIDING PROFESSIONAL RESPONSE TO USER SUBMITTED ISSUES TO PREVENT OR MITIGATE ADVERSE IMPACTS ON BESPIN SERVICES OPERATIONAL STATUS.

INFORMATION SECURITY SUPPORT SERVICES. REFERENCE ISS PERFORMANCE WORK STATEMENT FOR FURTHER DETAILS.

PURCHASE REQUEST PROCESS SYSTEM CAPABILITY DELIVERY

REQUIREMENT FOR A FOLLOW-ON CONTRACT FOR CONTINUED SUPPORT AND SUSTAINMENT OF STOCK CONTROL SYSTEM (SCS).