Privacy Policy

Sled AI Inc. ("SLED.AI," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at sledai.com (the "Site").

By accessing or using our Site, you agree to this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access the Site.

Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the Site includes:

Personal Data

When you voluntarily submit information through our contact forms, we may collect your email address and any other information you choose to provide. This information is collected only when you affirmatively provide it to us.

Derivative Data

Our servers may automatically collect information when you access the Site, such as your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the Site.

Legal Basis for Processing

Under the General Data Protection Regulation (GDPR), we process your personal data based on the following legal grounds:

• Legitimate Interest: To respond to your inquiries, provide information about our services, improve our Site, and protect against fraud. Our legitimate business interests do not override your rights and freedoms.
• Consent: Where you have provided explicit consent for specific purposes, such as receiving marketing communications. You may withdraw consent at any time.
• Legal Obligation: To comply with applicable laws, regulations, or legal processes.

How We Use Your Information

We may use the information we collect about you for the following purposes:

• To respond to your inquiries and fulfill your requests
• To send you information about our services that may be of interest to you
• To improve our Site and user experience
• To monitor and analyze usage and trends
• To protect against fraudulent or unauthorized activity
• To comply with legal obligations

Cookies and Tracking Technologies

We may use cookies, web beacons, and similar tracking technologies to collect information about your browsing activities. Cookies are small data files stored on your device that help us improve our Site and your experience.

You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, some parts of the Site may become inaccessible or not function properly.

Disclosure of Your Information

We do not sell, trade, or rent your personal information to third parties for their marketing purposes. We may share your information in the following situations:

• Service Providers: We share your information with trusted third-party service providers that perform services on our behalf, including:
  • Email delivery services (Resend) for managing communications
  • Analytics services (PostHog) for understanding Site usage
  • Cloud hosting providers for Site infrastructure
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
• Protection of Rights: We may disclose information to protect the rights, property, or safety of SLED.AI, our users, or others.

International Data Transfers

Your personal data may be transferred to and processed in countries outside of the European Economic Area (EEA), including the United States, where our service providers are located. These countries may have data protection laws that differ from those in your country.

When we transfer your data internationally, we ensure appropriate safeguards are in place to protect your information, including:

• Standard Contractual Clauses approved by the European Commission
• Data processing agreements with our service providers
• Ensuring service providers maintain appropriate security measures

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including:

• Contact Information: We retain email addresses and inquiry data for up to 3 years from the date of collection, or until you request deletion, whichever comes first.
• Analytics Data: Aggregated, non-identifiable analytics data may be retained indefinitely for trend analysis and Site improvement.
• Legal Requirements: We may retain certain information longer if required by law or to protect our legal interests.

Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

Your Rights and Choices

Under the GDPR and other applicable data protection laws, you have the following rights regarding your personal information:

• Right of Access: You may request a copy of the personal information we hold about you.
• Right to Rectification: You may request correction of inaccurate or incomplete personal information.
• Right to Erasure: You may request deletion of your personal information, subject to certain legal exceptions.
• Right to Restrict Processing: You may request that we limit how we use your personal information.
• Right to Data Portability: You may request a copy of your data in a structured, commonly used, machine-readable format.
• Right to Object: You may object to processing based on legitimate interests, including direct marketing.
• Right to Withdraw Consent: Where processing is based on consent, you may withdraw your consent at any time. Withdrawal does not affect the lawfulness of processing before withdrawal. You can withdraw consent by contacting us or using unsubscribe links in our communications.

To exercise any of these rights, please contact us at admin@sledai.com. We will respond to your request within 30 days.

Right to Lodge a Complaint

If you believe we have not handled your personal information properly, you have the right to lodge a complaint with a supervisory authority. For EU residents, you may contact your local Data Protection Authority. For UK residents, you may contact the Information Commissioner's Office (ICO) at ico.org.uk.

Third-Party Websites

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our Site is not directed to children under 13 years of age, and we do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will promptly delete that information. If you believe we have collected information from a child under 13, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Sled AI Inc.
Email: admin@sledai.com